Evaluating On-The-Job Training Effect on Employees’ Satisfaction the SMEs Sector of Malakand Division, Pakistan


  • Hazrat Bilal Assistant Professor, Centre for Management and Commerce, University of swat, Pakistan
  • Ashfaq Ahmad Assistant Professor, Centre for Management and Commerce, University of swat, Pakistan
  • Palwasha Bibi Assistant Professor, Centre for Management and Commerce, University of Swat, Pakistan
  • Sher Ali PhD, College of Economics and Management, China Three Gorges University, Yichang, China




On The Job Training, Employee Satisfaction, Mentorship, Apprenticeship, Job Rotation


Employee satisfaction is the key element for the success and failure of an organization. On-the-job training practices significantly increase the employee satisfaction. Thus, it essential for Small Medium Enterprises (SMEs) to seek and improve the employee satisfaction to gain competitive edge and market survival. Hence in this backdrop the purpose of study is to investigate on-the-job training effect on the employee satisfaction at SMEs in Malakand Division of Pakistan. The data was collected from 623 employees of SMEs to empirically explore the relationships between on-the-job training and employee satisfaction by incorporating the Pearson correlation and Regression. The results shows that the dimension of on-the-job training such as a) Mentorship b) Apprenticeship and c) Job rotation of duty positively influence the employee’s satisfaction.


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How to Cite

Bilal, H. ., Ahmad, A. ., Bibi, P. ., & Ali, S. . (2021). Evaluating On-The-Job Training Effect on Employees’ Satisfaction the SMEs Sector of Malakand Division, Pakistan. Review of Applied Management and Social Sciences, 4(1), 145-156. https://doi.org/10.47067/ramss.v4i1.107