Impact of Work from Home on Organizational Commitment: The Moderating Role of Emotional Intelligence


  • Rabia Anwar Ph.D. Scholar, Institute of Business and Management Sciences, The Islamia University of Bahawalpur, Pakistan
  • Muhammad Waqas Maharvi Assistant Professor, Institute of Business, Management and Administrative Sciences, The Islamia University of Bahawalpur, Pakistan
  • Aneel Kumar Associate Professor, Institute of Commerce and Management , Shah Abdul Latif University Khair Pur, Pakistan



Organizational Commitment, Emotional Intelligence, Work from Home


Many organizations adopted new working patterns to cope with the situation brought about by the pandemic in the year 2020. The prime objective behind this study was to investigate the potential predictor of organizational commitment during working from home while measuring the moderating effect of emotional intelligence. A quantitative approach is used to meet the objective of the research. The appropriate sample size was 200 employees of education sector and the obtained responses were examined with the usage of Smart PLS software. The study was able to bridge the gap by measuring work from home as a new working atmosphere and the results indicated there exists a notable relation between Work from Home and Organizational commitment. Moreover, the quantitative results can be generalized to the education sector of Pakistan and support the belief that working from home can be a positive change in the pre-existing working model in organizations.


Ahad, R., Mustafa, M. Z., Mohamad, S., Abdullah, N. H. S., & Nordin, M. N. (2021). Work attitude, organizational commitment and emotional intelligence of Malaysian vocational college teachers. Journal of Technical Education and Training, 13(1), 15–21.

Amano, H., Fukuda, Y., Shibuya, K., Ozaki, A., & Tabuchi, T. (2021). Factors associated with the work engagement of employees working from home during the covid-19 pandemic in japan. International Journal of Environmental Research and Public Health, 18(19).

Boyatzis, R. E. (2008). Competencies in the 21st century. Journal of Management Development, 27(1), 5–12.

Cahya, S. F., Astuti, W., & Triatmanto, B. (2021). The Impact of Organizational Culture and Emotional Intelligence on Employee Performance: An Empirical Study from Indonesia. The Journal of Asian Finance, Economics and Business, 8(11), 285–296.

Chanana, N. (2021). The impact of COVID-19 pandemic on employees organizational commitment and job satisfaction in reference to gender differences. Journal of Public Affairs, 21(4).

Cherniss, C., Extein, M., Goleman, D., & Weissberg, R. P. (2006). Emotional intelligence: What does the research really indicate? Educational Psychologist, 41(4), 239–245.

Edward, Y. R., & Purba, K. (2020). The Effect Analysis of Emotional Intelligence and Work Environment on Employee Performance with Organizational Commitment as Intervening Variables in PT Berkat Bima Sentana. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(3), 1552–1563.

F. Hair Jr, J., Sarstedt, M., Hopkins, L., & G. Kuppelwieser, V. (2014). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106–121.

Fedáková, D., & Išto?ová, L. (2017). Slovak IT-employees and new ways of working?: impact on work-family borders and work-family balance. ?eskoslovenská Psychologie (Czechoslovak Psychology), LXI(1), 68–83.

Gabrijel?i?*;, M. K. A. I. (2021). Teacher’s Social and Emotional Competences: A Study Among Student Teachers and Students in Education Science in Slovenia. European Journal of Educational Research, 10(3), 1199–1213.

Galih Anugrah, P., & Bagus Priyambodo, A. (2022). Correlation Between Organizational Commitment and Employee Performance When Working from Home During the Covid-19 Pandemic. KnE Social Sciences, 2021(ICoPsy 2021), 55–66.

Hasibuan, Z. A., & Santoso, H. B. (2005). The use of E-learning towards new learning paradigm: Case study student centered E-learning environment at Faculty of Computer Science University of Indonesia. Proceedings - 5th IEEE International Conference on Advanced Learning Technologies, ICALT 2005, 2005, 1026–1030.

Jenkins, F., & Smith, J. (2021). Work-from-home during COVID-19: Accounting for the care economy to build back better. Economic and Labour Relations Review, 32(1), 22–38.

Kniffin, K. M., Narayanan, J., Anseel, F., Antonakis, J., Ashford, S. P., Bakker, A. B., Bamberger, P., Bapuji, H., Bhave, D. P., Choi, V. K., Creary, S. J., Demerouti, E., Flynn, F. J., Gelfand, M. J., Greer, L. L., Johns, G., Kesebir, S., Klein, P. G., Lee, S. Y., … Vugt, M. van. (2021). COVID-19 and the workplace: Implications, issues, and insights for future research and action. American Psychologist, 76(1), 63–77.

Libbrecht, N., Lievens, F., & Schollaert, E. (2010). Measurement equivalence of the wong and law emotional intelligence scale across self and other ratings. Educational and Psychological Measurement, 70(6), 1007–1020.

Luthans, F., & Broad, J. D. (2020). Positive psychological capital to help combat the mental health fallout from the pandemic and VUCA environment. Organizational Dynamics, 2019, 100817.

Neufeld, D. J., & Fang, Y. (2005). Individual, social and situational determinants of telecommuter productivity. Information and Management, 42(7), 1037–1049.

Popoola, S. O., & Fagbola, O. O. (2021). Work-Life Balance, Self-Esteem, Work Motivation, and Organizational Commitment of Library Personnel in Federal Universities in Southern Nigeria. International Information and Library Review, 53(3), 214–228.

Rigdon, E. E. (2012). Rethinking Partial Least Squares Path Modeling: In Praise of Simple Methods. Long Range Planning, 45(5–6), 341–358.

Shafiq, M., & Akram Rana, R. (2016). Relationship of emotional intelligence to organizational commitment of college teachers in Pakistan. Eurasian Journal of Educational Research, 2016(62), 1–14.

Shmueli, G., & Koppius, O. R. (2011). Predictive analytics in information systems research. MIS Quarterly: Management Information Systems, 35(3), 553–572.

Slamet Bambang Riono, M. S. dan S. N. U. (2020). Pengaruh Komunikasi Organisasi, Budaya Organisasi, dan Komitmen Organisasi terhadap Kinerja Pegawai di Rumah Sakit dr. Soeselo Kabupaten Tegal. Syntax Idea, 2(4), 138–147.

Waramontri, R. (2021). Relationship of emotional intelligence and organizational commitment in airlines business: case study of ground attendants at airport in Thailand. Ilkogretim Online-Elementary Education Online, Year, 20(5), 1461–1464.




How to Cite

Anwar, R. ., Maharvi, M. W. ., & Kumar , A. . (2022). Impact of Work from Home on Organizational Commitment: The Moderating Role of Emotional Intelligence. Review of Applied Management and Social Sciences, 5(2), 194-205.