Exploring the Connection between a Leader's Emotional Intelligence and their Effectiveness in Managing Teams and Organization
DOI:
https://doi.org/10.47067/ramss.v7i4.404Keywords:
Emotional Intelligence, Leadership Effectiveness, Conflict Resolution, Team Performance, Employee Motivation, Employee RetentionAbstract
This study focuses on leaders in the province of Punjab, Pakistan, aiming to explore the influence of emotional intelligence on various aspects such as leadership effectiveness, communication, conflict management, and the motivation and retention of employees. Questionnaires from a pre-structured set were sent to 150 business managers from a variety of industries as part of a quantitative research study. ANOVA, regression, and correlation analyses were used to develop three hypotheses. It was found that emotional intelligence has a significant impact on leadership effectiveness. One of the most important findings from the correlation study was that emotional intelligence and leadership effectiveness are strongly linked (r = 0.78, p < 0.01). The study demonstrated how emotional intelligence plays a key role in communication, conflict resolution, and group dynamics. Finally, the ANOVA results showed that as a leader's emotional intelligence increases, their motivation, organizational commitment, and employee retention also rise significantly. Then, evidence was presented to add to (Goleman & Intelligence, 1995) study on emotional intelligence and underscores its importance for effective leadership. The findings suggest that emotional intelligence is an essential component of successful leadership, improving team performance, employee satisfaction, and overall organizational success. Data was gathered from self-report questionnaires administered to a broad range of leaders in Punjabi businesses.
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