The Relationship between Work-Life Balance and Job Satisfaction: The Moderating Effect of Resilience among Millennial Employees
DOI:
https://doi.org/10.47067/ramss.v9i1.613Keywords:
Work–Life Balance, Job Satisfaction, Resilience, Millennial Employees, Moderation Effect, Quantitative Research, Organizational Behavior, Employee Well-beingAbstract
This study was conducted to examine the relationship between work–life balance and job satisfaction and to analyze the moderating role of resilience among millennial employees. A quantitative, cross-sectional research design was adopted, and primary data were collected from 240 millennial employees working in public and private sector organizations using a structured questionnaire based on a five-point Likert scale. Simple random sampling was applied to ensure equal participation opportunity. Descriptive statistics, Pearson correlation, multiple regression, and chi-square analyses were performed to test the research objectives. The findings showed that there is a strong positive significant relationship between work-life balance and job satisfaction (r =.62, p < 0.01). The regression analysis showed that resilience played a tremendous positive role in influencing job satisfaction (b = .58, p < 0.001), with 34% of the variance (R2 =.34) being explained. In addition, the chi-square test established that the relationship between work-life balance and job satisfaction was significantly moderate by resilience (kh2 = 26.95, p < 0.01), with significant associations between work-life balance and job satisfaction being stronger among highly resilient employees. The results indicated that millennial employees with greater resilience experienced more job satisfaction because they had better work-life balance. The paper emphasized organizational measures and policies that support flexible work arrangements and resilience-enhancing programs to improve the well-being and satisfaction of employees.
References
Ali, H., Li, M., & Qiu, X. (2022). Employee engagement and innovative work behavior among Chinese millennials: mediating and moderating role of work-life balance and psychological empowerment. Frontiers in psychology, 13, 942580.
Allen, T. D., Johnson, R. C., Kiburz, K. M., & Shockley, K. M. (2013). Work–family conflict and flexible work arrangements: Deconstructing flexibility. Personnel psychology, 66(2), 345-376.
Apriliani, L., Handayani, A., Ratnasari, S., & Wulandari, L. D. (2024). The Effect of Work-Life Balance on Employee Mental Health, the Role of Resilience Mediation and the Role of Moderating Organizational Support in Generation Z Employees. Review: Journal of Multidisciplinary in Social Sciences, 1(11), 445-449.
Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human relations, 53(6), 747-770.
Ernst Kossek, E., & Ozeki, C. (1998). Work–family conflict, policies, and the job–life satisfaction relationship: A review and directions for organizational behavior–human resources research. Journal of applied psychology, 83(2), 139.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of management review, 10(1), 76-88.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of management review, 10(1), 76-88.
Hendriana, E., Christoper, A., Adhitama Zain, H. O., & Pricilia, N. (2023). The role of employer branding in work-life balance and employee retention relationship among generation Z workers: mediation or moderation?. Jurnal Manajemen Teori Dan Terapan, 16(1).
Laksmi, N. L. P. A. D., Darma, G. S., & Mahyuni, L. P. (2024). Millennial working moms performance: The impact of work-life balance and mental health with social support and organizational trust. Jurnal Ilmu Sosial dan Humaniora, 13(2), 442-453.
Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(6), 695-706.
Masten, A. S. (2001). Ordinary magic: Resilience processes in development. American psychologist, 56(3), 227.
Nabawanuka, H., & Ekmekcioglu, E. B. (2022). Millennials in the workplace: perceived supervisor support, work–life balance and employee well–being. Industrial and Commercial Training, 54(1), 123-144.
Pratama, B. B., Yuliani, H., Putri, I. L. N. H., & Prasetya, A. B. (2023). The Effect of GRIT, Work-Life Balance, and Compensation on Turnover Intention on Millennial Employees: The Role of Meditation of Job Satisfaction. European Research Studies Journal, 26(2), 822-844.
Salendra, T. (2025). The Influence of Work-Life Balance, Work Environment, And Work Stress On Employee Performance with Resilience as A Mediating Variable in The Millennial Generation. Islamic Management: Jurnal Manajemen Pendidikan Islam, 8(02).
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences (Vol. 3). Sage.
Valaiyapathi, S. (2025). The Influence of Employee Resilience, Work Autonomy and Perceived Organizational Support on Work-Life Balance Among Younger Generation Employees of Technology-Based Service Provider Companies.
Waworuntu, E. C., Kainde, S. J., & Mandagi, D. W. (2022). Work-life balance, job satisfaction and performance among millennial and Gen Z employees: a systematic review. Society, 10(2), 384-398.
Zulkarnain, C. A., & Setyaningrum, R. P. (2022, February). The Influence of Work-Life Balance and Work Environment on Job Satisfaction with Burnout as Intervening of Milenial Employees During COVID-19 Pandemic in Bekasi District. In International Conference on Government Education Management and Tourism (Vol. 1, No. 1).





