Psychological Impacts of AI Dependence: Assessing the Cognitive and Emotional Costs of Intelligent Systems in Daily Life
DOI:
https://doi.org/10.47067/ramss.v8i1.458Keywords:
Artificial Intelligence, cognitive overload, emotional stress, AI dependence, healthcare professionals, educators, psychological impacts, decision-making, attention span, emotional dependency, mental well-being, Punjab, Pakistan, quantitative studyAbstract
The study explores the cognitive and emotional consequences of dependence on Artificial Intelligence among health professionals and educators in Punjab, Pakistan. As AI is increasingly being infused into professional practice, it becomes important to study the psychological impacts of such dependence to optimize the use of the technology. This study used a quantitative research approach with a sample of 500 health professionals and educators selected by simple random sampling. Data was collected from self-reporting questionnaires specifically designed to measure the cognitive and emotional consequences of AI usage. The statistical analysis was carried out through correlation and regression techniques and post-hoc analysis. Results: Various psychological outcomes were found to be very significantly associated with AI usage. The result showed that a long usage of an AI tool led to cognitive overload, meaning mental exhaustion, and subsequently decreased decision-making ability. Furthermore, the extent of AI usage was correlated with enhanced emotional stress. Professionals stated increased anxiety and pressure in critical decision-making as a result of the dependency on AI. Excessive AI usage was also associated with short attention span, therefore indicating a negative impact on the cognitive involvement of professionals. Additionally, moderate emotional dependence on AI systems was found, especially in health professionals and educators working under stressful conditions. These findings reflect the two-sided nature of the impact of AI: although AI systems contribute to efficiency and proper decision-making, they also generate severe cognitive and emotional challenges. The study points to the necessity of integrating AI with considerations for mental well-being and provides practical recommendations to balance out the psychological effects of dependence on AI. Some of the outcomes include the designing of AI tools that decrease the cognitive load, training on managing emotional dependency, and guidelines on using AI in high-pressure environments. Overall, this study contributes to the rising literature on the psychological impact of AI in professional settings and provides valuable insights toward the improvement of AI system design as well as the mental well-being of professionals in healthcare and education.
References
Al-Zahrani, A. M. (2024). Balancing act: Exploring the interplay between human judgment and artificial intelligence in problem-solving, creativity, and decision-making. Igmin Research, 2(3), 145-158.
Barrot, J. S. (2024). Trends in automated writing evaluation systems research for teaching, learning, and assessment: A bibliometric analysis. Education and Information Technologies, 29(6), 7155-7179.
Bittencourt, I. I., Chalco, G., Santos, J., Fernandes, S., Silva, J., Batista, N., ... & Isotani, S. (2024). Positive artificial intelligence in education (P-AIED): A roadmap. International Journal of Artificial Intelligence in Education, 34(3), 732-792.
Durosini, I., Pizzoli, S. F. M., Strika, M., & Pravettoni, G. (2024). Artificial intelligence and medicine: A psychological perspective on AI implementation in healthcare context. In Artificial Intelligence for Medicine (pp. 231-237). Academic Press.
Esmaeilzadeh, P. (2024). Challenges and strategies for wide-scale artificial intelligence (AI) deployment in healthcare practices: A perspective for healthcare organizations. Artificial Intelligence in Medicine, 151, 102861.
Esteva, A., Kuprel, B., Novoa, R. A., Ko, J., Swetter, S. M., Blau, H. M., & Thrun, S. (2017). Dermatologist-level classification of skin cancer with deep neural networks. nature, 542(7639), 115-118.
George, A. S. (2024). Bridging the Digital Divide: Understanding the Human Impacts of Digital Transformation.
Gokhe, S., Ulhe, P., & Bhasme, M. (2024, November). AI-Powered Personalized Learning for Advancing Educational Equity. In 2024 2nd DMIHER International Conference on Artificial Intelligence in Healthcare, Education and Industry (IDICAIEI) (pp. 1-6). IEEE.
Goksel, N., & Bozkurt, A. (2019). Artificial intelligence in education: Current insights and future perspectives. In Handbook of Research on Learning in the Age of Transhumanism (pp. 224-236). IGI Global.
Halkiopoulos, C., & Gkintoni, E. (2024). Leveraging AI in e-learning: Personalized learning and adaptive assessment through cognitive neuropsychology—A systematic analysis. Electronics, 13(18), 3762.
Humble, N., & Mozelius, P. (2019, October). Artificial intelligence in education—A promise, a threat or a hype. In Proceedings of the european conference on the impact of artificial intelligence and robotics (pp. 149-156).
Humble, N., & Mozelius, P. (2022). The threat, hype, and promise of artificial intelligence in education. Discover Artificial Intelligence, 2(1), 22.
Huo, W., Li, Q., Liang, B., Wang, Y., & Li, X. (2025). When Healthcare Professionals Use AI: Exploring Work Well-Being Through Psychological Needs Satisfaction and Job Complexity. Behavioral Sciences, 15(1), 88.
Jiang, F., Jiang, Y., Zhi, H., Dong, Y., Li, H., Ma, S., ... & Wang, Y. (2017). Artificial intelligence in healthcare: past, present and future. Stroke and vascular neurology, 2(4).
Lin, H., & Chen, Q. (2024). Artificial intelligence (AI)-integrated educational applications and college students’ creativity and academic emotions: students and teachers’ perceptions and attitudes. BMC psychology, 12(1), 487.
Luxton, D. D. (2014). Artificial intelligence in psychological practice: Current and future applications and implications. Professional Psychology: Research and Practice, 45(5), 332.
Nizamani, M., Ramzan, F., Fatima, M., & Asif, M. (2024). Investigating How Frequent Interactions with AI Technologies Impact Cognitive and Emotional Processes. Bulletin of Business and Economics (BBE), 13(3), 316-325.
Patnaik, A., & K, K. P. (2024). Intelligent decision support system in healthcare using machine learning models. Recent Patents on Engineering, 18(5), 35-48.
Pillai, R., Sivathanu, B., Metri, B., & Kaushik, N. (2024). Students' adoption of AI-based teacher-bots (T-bots) for learning in higher education. Information Technology & People, 37(1), 328-355.
Ravì, D., Wong, C., Deligianni, F., Berthelot, M., Andreu-Perez, J., Lo, B., & Yang, G. Z. (2016). Deep learning for health informatics. IEEE journal of biomedical and health informatics, 21(1), 4-21.
Schlimbach, R. Designing Conversational Learning Companions from a Value-centered Perspective (Doctoral dissertation, Dissertation, Braunschweig, Technische Universität Braunschweig, 2024).
Siregar, T. (2024). Differentiated Instruction from the Perspective of Cognitive Load Theory.
Topol, E. (2019). Deep medicine: how artificial intelligence can make healthcare human again. Hachette UK.
VanLehn, K. (2011). The relative effectiveness of human tutoring, intelligent tutoring systems, and other tutoring systems. Educational psychologist, 46(4), 197-221.
Weisberger, C. (2024). Drivers of physician trust in AI-based decision support systems in medical decision making (Doctoral dissertation, Technische Hochschule Ingolstadt).
Wysocki, O., Davies, J. K., Vigo, M., Armstrong, A. C., Landers, D., Lee, R., & Freitas, A. (2023). Assessing the communication gap between AI models and healthcare professionals: Explainability, utility and trust in AI-driven clinical decision-making. Artificial Intelligence, 316, 103839.